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Course Details

CCNA v3 Certification

CCNA Course details in PDF

CCNA Certification Introduction

The CCNA (Cisco Certified Network Associate) certification is the first in Cisco´s line of certifications that an aspiring networking professional must acquire in order to add value to their IT career. The CCNA certification validates a firm foundation of networking skills that include fundamentals like the OSI Reference Model, Networking Protocols, Layer 2 Switching Concepts and Protocols, Routing Concepts and Protocols, and Wide-Area Networking (WAN) Connectivity. Thus a person who is aiming to qualify for the CCNA certification should be proficient in their abilities to provide basic network installations and troubleshooting.

CCNA Training Details:

Skills and knowledge gained through the CCNA training are valuable in the networking field as the topics covered during the CCNA training program provide the basis for all networking topologies and protocols.

Over the last many years Zoom Technologies has successfully trained several thousands of networking professionals who have qualified the CISCO CCNA certification exam.

The CCNA training covers all aspects of the 200-125 curriculum in detail. The course also provides practical hands-on training on Cisco Routers and Cisco Switches, as no WAN setup is complete without Leased line / Wireless / VSAT / DSL etc. Telecom devices like CSU/DSU, Telco MUX, are also covered in the Practical setup. The training for CCNA Certification is provided by Senior Network/WAN engineers who have several years of field experience.

Students preparing for the CCNA certification have a choice of writing the CCNA exam as a single paper or as two papers together. The details of paper codes and their descriptions are mentioned in the table below.

CCNA Exams

Paper 1 200-125 CCNA Interconnecting Cisco Networking Devices: Accelerated (CCNAX) v3.0

Cisco Training - CCNA Course Contents

  • Introduction to Wide Area Networks
  • Internetwork Operating System (IOS)
  • IP Routing (Static & Dynamic)
  • LAN Switching
  • IPv4 & IPv6
  • Virtual Private Network - VPN
  • Redundancy Protocols
  • Network monitoring tools
  • NAT & PAT
  • Cisco Express Forwarding
  • Network Device Security
  • WAN Technologies (Cloud, SDN, IoT)
  • Troubleshooting

Cisco Training - CCNA v3 Course Details

1.0 Network Fundamentals

  • Compare & contrast OSI & TCP/IP models
  • Compare & contrast TCP & UDP protocols
  • Impact of infrastructure components in a network
    • Firewalls, Access points, Wireless controllers
  • Effects of cloud resources on network architecture
    • Traffic path to internal and external cloud services
    • Virtual services
    • Basic virtual network infrastructure
  • Compare & contrast collapsed core and three-tier architecture
  • Compare & contrast network topologies
    • Star, Mesh, Hybrid
  • Select the appropriate cabling type (Straight & Cross)
  • Apply troubleshooting methodologies to resolve problems
    • Perform and document fault isolation
    • Resolve or escalate
    • Verify & monitor resolution
  • Configure, verify & troubleshoot IPv4 addressing & subnetting
  • Compare & contrast IPv4 address types
    • Unicast, Broadcast, Multicast
  • Describe the need for private IPv4 addressing
  • Identify IPv6 addressing to use in LAN/WAN environment
  • Configure, verify & troubleshoot IPv6 addressing
  • Configure & verify IPv6 Stateless Address Auto Configuration
  • Compare & contrast IPv6 address types
    Global unicast, Unique local, Link local, Multicast, Modified EUI 64, Autoconfiguration, Anycast

2.0 LAN Switching Technologies

  • Describe & verify switching concepts
    • MAC learning & aging, Frame switching, Frame flooding, MAC address table
  • Interpret Ethernet frame format
  • Troubleshoot interface & cable issues (collisions, errors, duplex, speed)
  • Configure, verify, and troubleshoot VLANs (normal/extended range) spanning multiple switches
    • Access ports (data & voice), Default VLAN
  • Configure, verify, and troubleshoot interswitch connectivity
    • Trunk ports, Add & remove VLANs on a trunk
    • DTP, VTP (v1&v2), and 802.1Q Native VLAN
  • Configure, verify, & troubleshoot STP protocols
    • STP mode (PVST+ and RPVST+), STP root bridge selection
  • Configure, verify & troubleshoot STP related optional features
    • PortFast, BPDU guard
  • Configure & verify Layer 2 protocols
    • Cisco Discovery Protocol, LLDP
  • Configure, verify, & troubleshoot (Layer 2/Layer 3) EtherChannel
    • Static, PAGP, LACP
  • Describe the benefits of switch stacking & chassis aggregation

3.0 Routing Technologies

  • Describe the routing concepts
    • Packet handling along the path through a network
    • Forwarding decision based on route lookup
    • Frame rewrite
  • Interpret the components of a routing table
    • Prefix, Network mask, Next hop, Routing protocol code
    • Administrative distance, Metric
    • Gateway of last resort & Admin distance
  • Configure, verify, & troubleshoot inter-VLAN routing
    • Router on a stick & SVI
  • Compare & contrast static routing & dynamic routing
  • Compare & contrast distance vector and link state routing protocols
  • Compare & contrast interior and exterior routing protocols
  • Configure, verify & troubleshoot IPv4 and IPv6 static routing
    • Default route, Network route, Host route, Floating static
  • Configure, verify & troubleshoot single area & multi-area OSPFv2 for IPv4 & IPv6
    (excluding authentication, filtering, manual summarization, redistribution, stub, virtual-link, and LSAs)
  • Configure, verify & troubleshoot EIGRP for IPv4 & IPv6
    (excluding authentication, filtering, manual summarization, redistribution, stub)
  • Configure, verify, and troubleshoot RIPv2 for IPv4
    (excluding authentication, filtering, manual summarization, redistribution)
  • Troubleshoot basic Layer 3 end-to-end connectivity issues

4.0 WAN Technologies

  • Configure & verify PPP and MLPPP on WAN interfaces using local authentication
  • Configure, verify, & troubleshoot PPPoE client-side interfaces using local authentication
  • Configure, verify, & troubleshoot GRE tunnel connectivity
  • Describe WAN topology options
    • Point-to-point, Hub and spoke, Full mesh, Single vs dual-homed
  • Describe WAN access connectivity options
    • MPLS, Metro Ethernet, Broadband PPPoE, Internet VPN (DMVPN, site-to-site VPN, client VPN)
  • Configure and verify single-homed branch connectivity using eBGP IPv4 (limited to peering and route advertisement using Network command only)
  • Describe basic QoS concepts
    • Marking, Device trust, Prioritization, (Voice, Video & Data)
    • Shaping, Policing, Congestion management

5.0 Infrastructure Services

  • Describe DNS lookup operation
  • Troubleshoot client connectivity issues involving DNS
  • Configure and verify DHCP on a router (excluding static reservations)
    • Server, Relay, Client, TFTP, DNS, & gateway options
  • Troubleshoot client- and router-based DHCP connectivity issues
  • Configure, verify, and troubleshoot basic HSRP
    • Priority, Pre-emption, Version
  • Configure, verify, and troubleshoot inside source NAT
    • Static, Pool, PAT
    • Configure and verify NTP operating in a client/server mode

6.0 Infrastructure Services

  • Configure, verify, and troubleshoot port security
    • Static, Dynamic, Sticky, Max MAC addresses, Violation actions & Err-disable recovery
  • Describe common access layer threat mitigation techniques
    • 802.1x, DHCP snooping, Nondefault native VLAN
  • Configure, verify, and troubleshoot IPv4 and IPv6 access list for traffic filtering
    • Standard, Extended, Named
  • Verify ACLs using the APIC-EM Path Trace ACL analysis tool
  • Configure, verify, and troubleshoot basic device hardening
    • Local authentication, Secure password, Access to device (Source address & Telnet/SSH)
    • Login banner
    • Describe device security using AAA with TACACS+ and RADIUS

7.0 Infrastructure Management

  • Configure and verify device-monitoring protocols
    • SNMPv2, SNMPv3 & Syslog
  • Troubleshoot network connectivity issues using ICMP echo-based IP SLA
  • Configure and verify device management
    • Backup and restore device configuration
    • Using CDP or LLDP for device discovery
    • Licensing, Logging, Timezone & Loopback
  • Configure and verify initial device configuration
  • Perform device maintenance
    • Cisco IOS upgrades and recovery (SCP, FTP, TFTP, and MD5 verify)
    • Password recovery and configuration register & File system management
  • Use Cisco IOS tools to troubleshoot and resolve problems
    • Ping & traceroute with extended option
    • Terminal monitor, Log events, Local SPAN
  • Describe network programmability in enterprise network architecture
    • Function of a controller
    • Separation of control plane and data plane
  • Northbound and southbound APIs

CCNP Certification

CCNP Course details in PDF

CCNP Certification Introduction

The CCNP (Cisco Certified Network Professional) Certification is one of the important certifications from Cisco that a networking professional must have to move ahead in their career. The CCNP certification training is now in great demand in the IT industry and over the recent years it has become a global standard for many successful IT companies.

This certification from CISCO is accepted all over the world as the best in the field of networking. It is perfect for people who wish to excel in this field, for those who are ready to advance their skills or those who have been trying to get into top positions in their networking career. The CCNP certification also equips the network engineer to work independently on complex network solutions.

CCNP Training Details

Over the last many years, Zoom Technologies has been a catalyst for training networking associates for the CCNP certification exam which is the second mile stone in the path of CISCO certifications.

The all new CCNP Training offered by Zoom Technologies has 3 modules 1) CCNP ROUTE 2) CCNP Switch & 3) CCNP TSHOOT which validate the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks. The course covers topics like EIGRP, OSPF, BGP, IPv6, VPNs, L2 / L3 Switching, VLAN, VTP, HSRP, VRRP, GLBP, VOIP, Wireless, Troubleshooting methods.

The CCNP training is given by proven Senior Network / WAN Engineers possessing several years of field experience.

Cisco CCNP Course Contents

  • ROUTE - (300-101)
  • SWITCH - (300-115)
  • TSHOOT - (300-135)
  • Introduction to CCIE
  • Introduction to Network Security & Ethical Hacking
  • Overview on Satellite Broadcasting & Radio Networks

CCNP Course Details

ROUTE - (300-101)

Introduction to Router and Routing Protocols:

  • Static Routing, Dynamic Routing, Default Routing
  • IP Addressing, Summarization (Auto and Manual)

Enhanced Interior Gateway Routing Protocol

  • EIGRP Features, EIGRP Update Process
  • Configuration and Verification of EIGRP Tables
  • EQUAL and UNEQUAL Metric Route Load Sharing
  • Summarization, EIGRP Metric Tuning
  • Manipulating Hello and Hold Timer, Static Neighbor configuration
  • Static Neighbor configuration
  • Passive Interfaces, Authentication
  • Neighbor ship over WAN, EIGRP Stub features
  • Default Route with EIGRP
  • Route Filtering by using ACL, IP Prefix-list and Route-Map


  • OSPF Link State Features, Packet Types
  • OSPF Neighbors and Adjacencies on LAN and WAN
  • LSA TYPES, OSPF Metric Calculation and Tuning
  • OSPF Network Types (Point-to-Point, BMA, NBMA)
  • OSPF Configuration and Verification, Route Filtering
  • Route Summarization, Default Route in OSPF
  • Special Areas (Stub, Totally Stubby, NSSA, Totally NSSA)
  • OSPF Virtual Link with Authentication / No Authentication
  • Manipulating Hello and Dead Intervals

Route Redistribution

  • Redistribution Concepts and Process
  • Redistributing into EIGRP / OSPF / RIP

Advance Redistribution:

  • PBR function and configuration
  • Redistribution with Route-Map / Distribute-list
  • Issues with Multiple Redistribution Points
  • IP Service Level Agreement

Border Gateway Protocol

  • Basics of Internet Routing and Addressing
  • Internet Route Aggregation, BGP ASNs (Public and Private ASNs)
  • BGP ASNs (Public and Private ASNs)
  • Single Homed, Dual Homed
  • Single Multi homed, Dual Multi homed
  • Internal BGP: Next-hop Issue with IBGP
  • Split-Horizon, IBGP Mesh
  • Clearing BGP Peers (Inbound and Outbound Filtering)
  • IBGP Neighbors with Loopback Address
  • External BGP: EBGP Neighbors with Loopback Address
  • BGP Update Messages and BGP States
  • Effect of Auto Summarization in BGP
  • BGP Path Attributes: Weight, Local Preference, As-path Pre-pend
  • Origin Codes, Multi Exit Discriminator
    • BGP Route Filtering and BGP PATH Selection Process

IP Version 6 Addressing

  • IPV6 Address Representation, Types of IPV6 Addresses
  • Global Route Aggregation, Static IPV6 Address Configuration
  • Stateful DHCP, Stateless Auto Configuration
  • Multicast and other Special IPV6 Addresses, DAD
  • IPV6 Routing Protocols and IGP Redistribution
  • IPV4 and IPV6 Co-existence: Dual Stack / Tunneling / NAT-PT
  • Static Point-to-Point IPV6 Tunneling
  • Dynamic Multipoint IPV6 Tunnel:
    • Auto and Manual 6 to 4 Tunnel, ISATAP Tunnel

Routing over Branch Internet Connection

  • Broadband Internet Access
  • DSL Concepts, DSL types, PPPoE / PPPoA
  • Virtual Private Network:
    • Site-to-Site VPN
    • IPSEC Tunnel, GRE Tunnel

SWITCH - (300-115)

Enterprise Campus Network Design

  • Hierarchical Network Design
  • Multi Layer Switch Operation, Types of Multi Layer Switch
  • Switching Tables: CAM / TCAM
  • Switch Port Cables and Connectors
  • Switch Port Configuration: Port Speed & Port Duplex Mode
  • VLAN and TRUNKS: VLAN Membership and Deployment
  • Trunk Encapsulation (ISL/Dotlq), DTP
  • VLAN Trunking Protocol: VTP Domain / Modes / Advertisement
  • VTP Version and VTP Pruning

Aggregating Switch Link

  • Switch Port Aggregating with Ether Channel
  • Ether Channel Load Balancing
  • Ether Channel Negotiation Protocol (PAgP, LACP)

Spanning Tree Protocol

  • STP States, STP Timers
  • Types of STP: CST/PVST / PVST+
  • STP Root Bridge Placement and Configuration
  • STP Customization, Modifying STP Timers

Advance Spanning Tree Protocol

  • Rapid Spanning Tree Protocol:
  • BPDU & Convergence in RSTP
  • Multiple Spanning Tree Protocol:
  • MST Region, Instances with MST
  • Type of Interfaces in MLS, Inter VLAN Routing in MLS
  • Multi Layer Switching with CEF, DHCP within a MLS
  • Routing Configuration in MLS

Layer 3 High Availability

  • Supervisor and Route Processor Redundancy
  • Configuring Redundancy Modes & Supervisor Synchronization
  • Non Stop Forwarding

Wireless LAN

  • WLAN Basics and WLAN Standards
  • WLAN Architecture and Functions
  • Light Weight Access Point Operation

Securing Switched Network

  • Port Security / 802.1x Authentication, Port Based Authentication
  • Mitigating Spoofing Attacks, DHCP Snooping, IP Source Guard
  • Dynamic ARP Inspection, VLAN ACL, Securing VLAN Trunk,
  • VLAN Hopping, Private-VLAN Concept

TSHOOT - (300-135)

  • Introduction to Network Maintenance
  • Introduction to Troubleshooting Process
  • Maintenance & Troubleshooting
  • Basic & Adv. Cisco Catalyst Switch Troubleshooting
  • Introduction to Troubleshooting Routing Protocols
  • Security Troubleshooting
  • IP Services Troubleshooting
  • IP Communications Troubleshooting
  • Network Monitoring tools PRTG, SolarWinds
  • Packet Analyzing & Sniffing tools Wirelshark


CCIE Course details in PDF

The CCIE is the crème-de-la-crème of Networking certifications, and there are less than 50,000 CCIEs worldwide across all specializations. To get into this exclusive club, you need to train with the very best people who have decades of expertise in teaching, implementing and managing enterprise class networking projects.

The Networking industry is facing an acute shortage of qualified and trained CCIE Mapped professionals. ZOOM intends to fill this gap by providing the highest quality of CCIE Mapped training, with world class professionals and state of the art lab infrastructure.

The ZOOM Centre-of-Excellence for CCIE mapped certifications is the best fit to achieve this most coveted certification of the Networking world. The instructor led courses at the CCIE Mapped Centre-of-Excellence are taught under the guidance of CCIEs who have several years of real time experience in designing, implementing & managing large-scale networks like SWANs & Campus wide LANs, and not with mere academic knowledge got from books.

The instructors are highly experienced and certified CCIEs, who have been instrumental in setting up some of the largest networks in India. These Internetworking Experts have a thorough understanding of Cisco’s real time network design and implementation coupled with strong experience in conducting CCIE boot camps.

The course covers all the aspects of CCIE Routing and Switching Version 5. Labs are case study based, on state-of-the-art routers and switches meeting the requirements for CCIE certification.

Zoom has a proven track record of over 15 years in training people for CCIE Mapped Certification.

Zoom trains over 1000 engineers every month for CCNA/CCNP Mapped Certification which is a World Record.

CCIE Course Contents

CCIE Routing and Switching - Version 5.0 (400-101)

Exam Description: The Cisco CCIE® Routing and Switching Written Exam (400-101) version 5.0 is a 2- hour test with 90-110 questions that will validate that professionals have the expertise to: configure, validate, and troubleshoot complex enterprise network infrastructure; understand how infrastructure components interoperate; and translate functional requirements into specific device configurations. The exam is closed book and no outside reference materials are allowed.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.

  • 1.0 Network Principles
  • 2.0 Layer 2 Technologies
  • 3.0 Layer 3 Technologies
  • 4.0 VPN Technologies
  • 5.0 Infrastructure Security
  • 6.0 Infrastructure Services

We also offer something which no other training institute does - a full scale, 8 hour challenge lab which replicates the lab exam, bundled for FREE with our CCIE course.

1.0 Network Principles

  • 1.1 Network theory
    • 1.1.a Describe basic software architecture differences between IOS and IOS XE
      • 1.1.a (i) Control plane and Forwarding plane
      • 1.1.a (ii) Impact to troubleshooting and performances
      • 1.1.a (iii) Excluding specific platform's architecture
    • 1.1.b Identify Cisco express forwarding concepts
      • 1.1.b (i) RIB, FIB, LFIB, Adjacency table
      • 1.1.b (ii) Load balancing Hash
      • 1.1.b (iii) Polarization concept and avoidance
    • 1.1.c Explain general network challenges
      • 1.1.c (i) Unicast flooding
      • 1.1.c (ii) Out of order packets
      • 1.1.c (iii) Asymmetric routing
      • 1.1.c (iv) Impact of micro burst
    • 1.1.d Explain IP operations
      • 1.1.d (i) ICMP unreachable, redirect
      • 1.1.d (ii) IPv4 options, IPv6 extension headers
      • 1.1.d (iii) IPv4 and IPv6 fragmentation
      • 1.1.d (iv) TTL &1.1.d (v) IP MTU
    • 1.1.e Explain TCP operations
      • 1.1.e (i) IPv4 and IPv6 PMTU
      • 1.1.e (ii) MSS &1.1.e (iii) Latency &1.1.e (iv) Windowing
      • 1.1.e (v) Bandwidth delay product
      • 1.1.e (vi) Global synchronization &1.1.e (vii) Options
    • 1.1.f Explain UDP operations
      • 1.1.f (i) Starvation &1.1.f (ii) Latency
      • 1.1.f (iii) RTP/RTCP concepts
  • 1.2 Network implementation and operation
    • 1.2.a Evaluate proposed changes to a network
    • 1.2.a (i) Changes to routing protocol parameters
    • 1.2.a (ii) Migrate parts of a network to IPv6
    • 1.2.a (iii) Routing protocol migration
    • 1.2.a (iv) Adding multicast support
    • 1.2.a (v) Migrate spanning tree protocol
    • 1.2.a (vi) Evaluate impact of new traffic on existing QoS design
  • 1.3 Network troubleshooting
    • 1.3.a Use IOS troubleshooting tools
      • 1.3.a (i) debug, conditional debug
      • 1.3.a (ii) ping, traceroute with extended options
      • 1.3.a (iii) Embedded packet capture
      • 1.3.a (iv) Performance monitor
    • 1.3.b Apply troubleshooting methodologies
      • 1.3.b (i) Diagnose the root cause of networking issue (analyze symptoms,
      • identify and describe root cause)
      • 1.3.b (ii) Design and implement valid solutions according to constraints
      • 1.3.b (iii) Verify and monitor resolution
    • 1.3.c Interpret packet capture
      • 1.3.c (i) Using Wireshark trace analyzer
      • 1.3.c (ii) Using IOS embedded packet capture

2.0 Layer 2 Technologies

  • 2.1 LAN switching technologies
    • 2.1.a Implement and troubleshoot switch administration
    • 2.1.a (i) Managing MAC address table
    • 2.1.a (ii) errdisable recovery
    • 2.1.a (iii) L2 MTU
    • 2.1.b Implement and troubleshoot layer 2 protocols
      • 2.1.b (i) CDP, LLDP
      • 2.1.b (ii) UDLD
    • 2.1.c Implement and troubleshoot VLAN
      • 2.1.c (i) Access ports
      • 2.1.c (ii) VLAN database
      • 2.1.c (iii) Normal, extended VLAN, voice VLAN
    • 2.1.d Implement and troubleshoot trunking
      • 2.1.d (i) VTPv1, VTPv2, VTPv3, VTP pruning
      • 2.1.d (ii) dot1Q
      • 2.1.d (iii) Native VLAN
      • 2.1.d (iv) Manual pruning
    • 2.1.e Implement and troubleshoot EtherChannel
      • 2.1.e (i) LACP, PAgP, manual
      • 2.1.e (ii) Layer 2, layer 3
      • 2.1.e (iii) Load-balancing
      • 2.1.e (iv) Etherchannel misconfiguration guard
    • 2.1.f Implement and troubleshoot spanning-tree
      • 2.1.f (i) PVST+/RPVST+/MST
      • 2.1.f (ii) Switch priority, port priority, path cost, STP timers
      • 2.1.f (iii) port fast, BPDUguard, BPDUfilter
      • 2.1.f (iv) loopguard, rootguard
    • 2.1.g Implement and troubleshoot other LAN switching technologies
      • 2.1.g (i) SPAN, RSPAN, ERSPAN
    • 2.1.h Describe chassis virtualization and aggregation technologies
      • 2.1.h (i) Multichassis
      • 2.1.h (ii) VSS concepts
      • 2.1.h (iii) Alternative to STP
      • 2.1.h (iv) Stackwise
      • 2.1.h (v) Excluding specific platform implementation
    • 2.1.i Describe spanning-tree concepts
      • 2.1.i (i) Compatibility between MST and RSTP
      • 2.1.i (ii) STP dispute, STP bridge assurance
  • 2.2 Layer 2 multicast
    • 2.2.a Implement and troubleshoot IGMP
      • 2.2.a (i) IGMPv1, IGMPv2, IGMPv3
      • 2.2.a (ii) IGMP snooping
      • 2.2.a (iii) IGMP querier
      • 2.2.a (iv) IGMP filter
      • 2.2.a (v) IGMP proxy
    • 2.2.b Explain MLD
    • 2.2.c Explain PIM snooping
  • 2.3 Layer 2 WAN circuit technologies
    • 2.3.a Implement and troubleshoot HDLC
    • 2.3.b Implement and troubleshoot PPP
      • 2.3.b (i) Authentication (PAP, CHAP)
      • 2.3.b (ii) PPPoE
      • 2.3.b (iii) MLPPP
    • 2.3.c Describe WAN rate-based ethernet circuits
      • 2.3.c (i) Metro and WAN Ethernet topologies
      • 2.3.c (ii) Use of rate-limited WAN ethernet services

3.0 Layer 3 Technologies

  • 3.1 Addressing technologies
    • 3.1.a Identify, implement and troubleshoot IPv4 addressing and subnetting
      • 3.1.a (i) Address types, VLSM
      • 3.1.a (ii) ARP
    • 3.1.b Identify, implement and troubleshoot IPv6 addressing and subnetting
      • 3.1.b (i) Unicast, multicast
      • 3.1.b (ii) EUI-64
      • 3.1.b (iii) ND, RS/RA
      • 3.1.b (iv) Autoconfig/SLAAC, temporary addresses (RFC4941)
      • 3.1.b (v) Global prefix configuration feature
      • 3.1.b (vi) DHCP protocol operations
      • 3.1.b (vii) SLAAC/DHCPv6 interaction
      • 3.1.b (viii) Stateful, stateless DHCPv6
      • 3.1.b (ix) DHCPv6 prefix delegation
  • 3.2 Layer 3 multicast
    • 3.2.a Troubleshoot reverse path forwarding
      • 3.2.a (i) RPF failure
      • 3.2.a (ii) RPF failure with tunnel interface
    • 3.2.b Implement and troubleshoot IPv4 protocol independent multicast
      • 3.2.b (i) PIM dense mode, sparse mode, sparse-dense mode
      • 3.2.b (ii) Static RP, auto-RP, BSR
      • 3.2.b (iii) BiDirectional PIM
      • 3.2.b (iv) Source-specific multicast
      • 3.2.b (v) Group to RP mapping
      • 3.2.b (vi) Multicast boundary
    • 3.2.c Implement and troubleshoot multicast source discovery protocol
      • 3.2.c (i) Intra-domain MSDP (anycast RP)
      • 3.2.c (ii) SA filter
    • 3.2.d Describe IPv6 multicast
      • 3.2.d (i) IPv6 multicast addresses
      • 3.2.d (ii) PIMv6
  • 3.3 Fundamental routing concepts
    • 3.3.a Implement and troubleshoot static routing
    • 3.3.b Implement and troubleshoot default routing
    • 3.3.c Compare routing protocol types
      • 3.3.c (i) Distance vector
      • 3.3.c (ii) Link state
      • 3.3.c (iii) Path vector
    • 3.3.d Implement, optimize and troubleshoot administrative distance
    • 3.3.e Implement and troubleshoot passive interface
    • 3.3.f Implement and troubleshoot VRF lite
    • 3.3.g Implement, optimize and troubleshoot filtering with any routing protocol
    • 3.3.h Implement, optimize & troubleshoot redistribution between any routing protocol
    • 3.3.i Implement, optimize & troubleshoot manual & auto summarization with any routing protocol
    • 3.3.j Implement, optimize and troubleshoot policy-based routing
    • 3.3.k Identify and troubleshoot sub-optimal routing
    • 3.3.l Implement and troubleshoot bidirectional forwarding detection
    • 3.3.m Implement and troubleshoot loop prevention mechanisms
      • 3.3.m (i) Route tagging, filtering
      • 3.3.m (ii) Split horizon
      • 3.3.m (iii) Route poisoning
    • 3.3.n Implement and troubleshoot routing protocol authentication
      • 3.3.n (i) MD5
      • 3.3.n (ii) Key-chain
      • 3.3.n (iii) EIGRP HMAC SHA2-256bit
      • 3.3.n (iv) OSPFv2 SHA1-196bit
    • 3.3.n (v) OSPFv3 IPsec authentication
  • 3.4 RIP (v2 and v6)
    • 3.4.a Implement and troubleshoot RIPv2
    • 3.4.b Describe RIPv6 (RIPng)
  • 3.5 EIGRP (for IPv4 and IPv6)
    • 3.5.a Describe packet types
      • 3.5.a (i) Packet types (hello, query, update, and such)
      • 3.5.a (ii) Route types (internal, external)
    • 3.5.b Implement and troubleshoot neighbor relationship
      • 3.5.b (i) Multicast, unicast EIGRP peering
      • 3.5.b (ii) OTP point-to-point peering
      • 3.5.b (iii) OTP route-reflector peering
      • 3.5.b (iv) OTP multiple service providers scenario
    • 3.5.c Implement and troubleshoot loop free path selection
      • 3.5.c (i) RD, FD, FC, successor, feasible successor
      • 3.5.c (ii) Classic metric
      • 3.5.c (iii) Wide metric
    • 3.5.d Implement and troubleshoot operations
      • 3.5.d (i) General operations
      • 3.5.d (ii) Topology table, update, query, active, passive
      • 3.5.d (iii) Stuck in active
      • 3.5.d (iv) Graceful shutdown
    • 3.5.e Implement and troubleshoot EIGRP stub
      • 3.5.e (i) Stub
      • 3.5.e (ii) Leak-map
    • 3.5.f Implement and troubleshoot load-balancing
      • 3.5.f (i) equal-cost
      • 3.5.f (ii) unequal-cost
      • 3.5.f (iii) add-path
    • 3.5.g Implement EIGRP (multi-address) named mode
      • 3.5.g (i) Types of families
      • 3.5.g (ii) IPv4 address-family
      • 3.5.g (iii) IPv6 address-family
    • 3.5.h Implement, troubleshoot and optimize EIGRP convergence and scalability
      • 3.5.h (i) Describe fast convergence requirements
      • 3.5.h (ii) Control query boundaries
      • 3.5.h (iii) IP FRR/fast reroute (single hop)
      • 3.5.8 (iv) Summary leak-map
      • 3.5.h (v) Summary metric
  • 3.6 OSPF (v2 and v3)
    • 3.6.a Describe packet types
      • 3.6.a (i) LSA types (1, 2, 3, 4, 5, 7, 9)
      • 3.6.a (ii) Route types (N1, N2, E1, E2)
    • 3.6.b Implement and troubleshoot neighbor relationship
    • 3.6.c Implement and troubleshoot OSPFv3 address-family support
      • 3.6.c (i) IPv4 address-family
      • 3.6.c (ii) IPv6 address-family
    • 3.6.d Implement and troubleshoot network types, area types and router types
      • 3.6.d (i) Point-to-point, multipoint, broadcast, non-broadcast
      • 3.6.d (ii) LSA types, area type: backbone, normal, transit, stub, NSSA, totally stub
      • 3.6.d (iii) Internal router, ABR, ASBR
      • 3.6.d (iv) Virtual link
    • 3.6.e Implement and troubleshoot path preference
    • 3.6.f Implement and troubleshoot operations
      • 3.6.f (i) General operations
      • 3.6.f (ii) Graceful shutdown
      • 3.6.f (iii) GTSM (Generic TTL Security Mechanism)
    • 3.6.g Implement, troubleshoot and optimize OSPF convergence and scalability
      • 3.6.g (i) Metrics
      • 3.6.g (ii) LSA throttling, SPF tuning, fast hello
      • 3.6.g (iii) LSA propagation control (area types, ISPF)
      • 3.6.g (iv) IP FRR/fast reroute (single hop)
      • 3.6.g (v) LFA/loop-free alternative (multi hop)
      • 3.6.g (vi) OSPFv3 prefix suppression
  • 3.7 BGP
    • 3.7.a Describe, implement and troubleshoot peer relationships
      • 3.7.a (i) Peer-group, template
      • 3.7.a (ii) Active, passive
      • 3.7.a (iii) States, timers
      • 3.7.a (iv) Dynamic neighbors
    • 3.7.b Implement and troubleshoot IBGP and EBGP
      • 3.7.b (i) EBGP, IBGP
      • 3.7.b (ii) 4 bytes AS number
      • 3.7.b (iii) Private AS
    • 3.7.c Explain attributes and best-path selection
    • 3.7.d Implement, optimize and troubleshoot routing policies
      • 3.7.d (i) Attribute manipulation
      • 3.7.d (ii) Conditional advertisement
      • 3.7.d (iii) Outbound route filtering
      • 3.7.d (iv) Communities, extended communities
      • 3.7.d (v) Multi-homing
    • 3.7.e Implement and troubleshoot scalability
      • 3.7.e (i) Route-reflector, cluster
      • 3.7.e (ii) Confederations
      • 3.7.e (iii) Aggregation, AS set
    • 3.7.f Implement and troubleshoot multiprotocol BGP
    • 3.7.f (i) IPv4, IPv6, VPN address-family
    • 3.7.g Implement and troubleshoot AS path manipulations
      • 3.7.g (i) Local AS, allow AS in, remove private AS
      • 3.7.g (ii) Prepend
      • 3.7.g (iii) Regexp
    • 3.7.h Implement and troubleshoot other features
      • 3.7.h (i) Multipath
      • 3.7.h (ii) BGP synchronization
      • 3.7.h (iii) Soft reconfiguration, route refresh
    • 3.7.i Describe BGP fast convergence features
      • 3.7.i (i) Prefix independent convergence
      • 3.7.i (ii) Add-path
      • 3.7.i (iii) Next-hop address tracking
  • 3.8 ISIS (for IPv4 and IPv6)
    • 3.8.a Describe basic ISIS network
    • 3.8.a (i) Single area, single topology
    • 3.8.b Describe neighbor relationship
    • 3.8.c Describe network types, levels and router types
    • 3.8.c (i) NSAP addressing
    • 3.8.c (ii) Point-to-point, broadcast
    • 3.8.d Describe operations
    • 3.8.e Describe optimization features
    • 3.8.e (i) Metrics, wide metric

4.0 VPN Technologies

  • 4.1 Tunneling
    • 4.1.a Implement and troubleshoot MPLS operations
    • 4.1.a (i) Label stack, LSR, LSP
    • 4.1.a (ii) LDP
    • 4.1.a (iii) MPLS ping, MPLS traceroute
    • 4.1.b Implement and troubleshoot basic MPLS L3VPN
      • 4.1.b (i) L3VPN, CE, PE, P
      • 4.1.b (ii) Extranet (route leaking)
    • 4.1.c Implement and troubleshoot encapsulation
      • 4.1.c (i) GRE
      • 4.1.c (ii) Dynamic GRE
      • 4.1.c (iii) LISP encapsulation principles supporting EIGRP OTP
    • 4.1.d Implement and troubleshoot DMVPN (single hub)
      • 4.1.d (i) NHRP
      • 4.1.d (ii) DMVPN with IPsec using preshared key
      • 4.1.d (iii) QoS profile
      • 4.1.d (iv) Pre-classify
    • 4.1.e Describe IPv6 tunneling techniques
      • 4.1.e (i) 6in4, 6to4
      • 4.1.e (ii) ISATAP
      • 4.1.e (iii) 6RD
      • 4.1.e (iv) 6PE/6VPE
    • 4.1.g Describe basic layer 2 VPN - wireline
      • 4.1.g (i) L2TPv3 general principals
      • 4.1.g (ii) ATOM general principals
    • 4.1.h Describe basic L2VPN - LAN services
      • 4.1.h (i) MPLS-VPLS general principals
      • 4.1.h (ii) OTV general principals
  • 4.2 Encryption
    • 4.2.a Implement and troubleshoot IPsec with preshared key
      • 4.2.a (i) IPv4 site to IPv4 site
      • 4.2.a (ii) IPv6 in IPv4 tunnels
      • 4.2.a (iii) Virtual tunneling Interface (VTI)
  • 4.2.b Describe GET VPN

5.0 Infrastructure Security

  • 5.1 Device security
    • 5.1.a Implement and troubleshoot IOS AAA using local database
    • 5.1.b Implement and troubleshoot device access control
    • 5.1.b (i) Lines (VTY, AUX, console)
    • 5.1.b (ii) SNMP
    • 5.1.b (iii) Management plane protection
    • 5.1.b (iv) Password encryption
    • 5.1.c Implement and troubleshoot control plane policing
    • 5.1.d Describe device security using IOS AAA with TACACS+ and RADIUS
    • 5.1.d (i) AAA with TACACS+ and RADIUS
    • 5.1.d (ii) Local privilege authorization fallback
  • 5.2 Network security
    • 5.2.a Implement and troubleshoot switch security features
    • 5.2.a (i) VACL, PACL
    • 5.2.a (ii) Stormcontrol
    • 5.2.a (iii) DHCP snooping
    • 5.2.a (iv) IP source-guard
    • 5.2.a (v) Dynamic ARP inspection
    • 5.2.a (vi) port-security
    • 5.2.a (vii) Private VLAN
    • 5.2.b Implement and troubleshoot router security features
    • 5.2.b (i) IPv4 access control lists (standard, extended, time-based)
    • 5.2.b (ii) IPv6 traffic filter
    • 5.2.b (iii) Unicast reverse path forwarding
    • 5.2.c Implement and troubleshoot IPv6 first hop security
    • 5.2.c (i) RA guard
    • 5.2.c (ii) DHCP guard
    • 5.2.c (iii) Binding table
    • 5.2.c (iv) Device tracking
    • 5.2.c (v) ND inspection/snooping
    • 5.2.c (vii) Source guard
    • 5.2.c (viii) PACL
    • 5.2.d Describe 802.1x
    • 5.2.d (i) 802.1x, EAP, RADIUS
    • 5.2.d (ii) MAC authentication bypass

6.0 Infrastructure Services

  • 6.1 System management
    • 6.1.a Implement and troubleshoot device management
    • 6.1.a (i) Console and VTY
    • 6.1.a (ii) telnet, HTTP, HTTPS, SSH, SCP
    • 6.1.a (iii) (T)FTP
    • 6.1.b Implement and troubleshoot SNMP
    • 6.1.b (i) v2c, v3
    • 6.1.c Implement and troubleshoot logging
    • 6.1.c (i) Local logging, syslog, debug, conditional debug
    • 6.1.c (ii) Timestamp
  • 6.2 Quality of service
    • 6.2.a Implement and troubleshoot end-to-end QoS
    • 6.2.a (i) CoS and DSCP mapping
    • 6.2.b Implement, optimize and troubleshoot QoS using MQC
    • 6.2.b (i) Classification
    • 6.2.b (ii) Network based application recognition (NBAR)
    • 6.2.b (iii) Marking using IP precedence, DSCP, CoS, ECN
    • 6.2.b (iv) Policing, shaping
    • 6.2.b (v) Congestion management (queuing)
    • 6.2.b (vi) HQoS, sub-rate ethernet link
    • 6.2.b (vii) Congestion avoidance (WRED)
    • 6.2.c Describe layer 2 QoS
    • 6.2.c (i) Queuing, scheduling
    • 6.2.c (ii) Classification, marking
  • 6.3 Network services
    • 6.3.a Implement and troubleshoot first-hop redundancy protocols
    • 6.3.a (i) HSRP, GLBP, VRRP
    • 6.3.a (ii) Redundancy using IPv6 RS/RA
    • 6.3.b Implement and troubleshoot network time protocol
    • 6.3.b (i) NTP master, client, version 3, version 4
    • 6.3.b (ii) NTP Authentication
    • 6.3.c Implement and troubleshoot IPv4 and IPv6 DHCP
    • 6.3.c (i) DHCP client, IOS DHCP server, DHCP relay
    • 6.3.c (ii) DHCP options
    • 6.3.c (iii) DHCP protocol operations
    • 6.3.c (iv) SLAAC/DHCPv6 interaction
    • 6.3.c (v) Stateful, stateless DHCPv6
    • 6.3.c (vi) DHCPv6 prefix delegation
    • 6.3.d Implement and troubleshoot IPv4 network address translation
    • 6.3.d (i) Static NAT, dynamic NAT, policy-based NAT, PAT
    • 6.3.d (ii) NAT ALG
    • 6.3.e Describe IPv6 network address translation
    • 6.3.e (i) NAT64
    • 6.3.e (ii) NPTv6
  • 6.4 Network optimization
    • 6.4.a Implement and troubleshoot IP SLA
      • 6.4.a (i) ICMP, UDP, Jitter, VoIP
    • 6.4.b Implement and troubleshoot tracking object
      • 6.4.b (i) Tracking object, tracking list
      • 6.4.b (ii) Tracking different entities (e.g. interfaces, routes, IPSLA, and such)
    • 6.4.c Implement and troubleshoot netflow
      • 6.4.c (i) Netflow v5, v9
      • 6.4.c (ii) Local retrieval
      • 6.4.c (iii) Export (configuration only)
    • 6.4.d Implement and troubleshoot embedded event manager
      • 6.4.d (i) EEM policy using applet
    • 6.4.e Identify performance routing (PfR)
      • 6.4.e (i) Basic load balancing
      • 6.4.e (ii) Voice optimization

7.0 Evolving Technologies

  • 7.1 Cloud
    • 7.1.a Compare and contrast Cloud deployment models
      • 7.1.a [i] Infrastructure, platform, and software services [XaaS]
      • 7.1.a [ii] Performance and reliability
      • 7.1.a [iii] Security and privacy
      • 7.1.a [iv] Scalability and interoperability
    • 7.1.b Describe Cloud implementations and operations
      • 7.1.b [i] Automation and orchestration
      • 7.1.b [ii] Workload mobility
      • 7.1.b [iii] Troubleshooting and management
      • 7.1.b [iv] OpenStack components
  • 7.2 Network programmability [SDN]
    • 7.2.a Describe functional elements of network programmability [SDN] and how they interact
      • 7.2.a [i] Controllers
      • 7.2.a [ii] APIs
      • 7.2.a [iii] Scripting
      • 7.2.a [iv] Agents
      • 7.2.a [v] Northbound vs. Southbound protocols
    • 7.2.b Describe aspects of virtualization and automation in network environments
      • 7.2.b [i] DevOps methodologies, tools and workflows
      • 7.2.b [ii] Network/application function virtualization [NFV, AFV]
      • 7.2.b [iii] Service function chaining
      • 7.2.b [iv] Performance, availability, and scaling considerations
  • 7.3 Internet of Things
    • 7.3.a Describe architectural framework and deployment considerations for Internet of Things [IoT]
      • 7.3.a [i] Performance, reliability and scalability
      • 7.3.a [ii] Mobility
      • 7.3.a [iii] Security and privacy
      • 7.3.a [iv] Standards and compliance
      • 7.3.a [v] Migration
      • 7.3.a [vi] Environmental impacts on the network

Course Schedule

Total Course Duration: 3 Months

Various Date & Time schedule are given as below, any one of Batch/Track can be taken.


Course Duration: 1 Month (104 hours including practicals)

Course Schedule

Various Date & Time schedule are given as below, any one of Batch / Track can be taken.

Ameerpet Branch Schedule

Month Batch/Track Starting Date Time


7th of Every Month 8.30 a.m. to 10.30 a.m.
23rd of Every Month

7th of Every Month 2.00 p.m. to 4.00 p.m.
23rd of Every Month

7th of Every Month 7.30 p.m. to 9.30 p.m.
23rd of Every Month

Banjara Hills / Secunderabad Branch Schedule

Month Batch/Track Starting Date Time

Morning 30th of Every Month 8.30 a.m. to 10.30 a.m.
Afternoon 30th of Every Month 2.00 p.m. to 4.00 p.m.
Evening 30th of Every Month 7.30 p.m. to 9.30 p.m.


Course Duration: 1 Month (130 hours including practicals)

Course Schedule

Various Date & Time schedule are given as below, any one of Batch / Track can be taken.

Month Batch/Track Starting Date Time


15th of Every Month

2.00 p.m.


7.00 p.m.


15th of Every Month

7.30 a.m.


2.00 p.m.


Course Duration: 1 Month (156 hours including practicals)

Course Schedule

Month Batch/Track Starting Date Timings
Morning 15th of Every Month 7.30 a.m.
Evening 6.00 p.m.

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